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I am not receiving email/mail from you. What do I do?

December 3, 2018 by Money Map Press Staff

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I am not receiving email/mail from you. What do I do?

Most often, if you are not receiving emails, it means that your email service provider thinks they’re Spam.  We recommend checking your spam folder for the missing email and marking it as “Report not Spam”. This will return the email to your general inbox. 

To prevent our emails from being blocked or sent to spam/junk in the future, be sure to “Whitelist” our email address(s). When you Whitelist our email address, you are simply adding our email address to your email address book as a contact.  If you have done this and are still not receiving emails, please reach out to our Customer Support Team at 888-384-8339. We are open Monday-Friday 8am-5pm EST

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