If you believe that you have not received an alert in your email, your first step should be to check the Nexus-9 Network website and visit the archives. This list includes every email alert sent, organized by date.
If you have missed one or more alerts listed in the archives, contact Member Account Services at 888-384-8339 or 443-353-4519. You may also need to update the spam-blocking filter on your email settings. Click here to learn how: https://moneymappress.com/whitelist-us/