At Money Map Press, we value getting your questions about the service answered in a timely manner.
Feel free to search or browse for an answer to our most popular questions. Our customer service team is also available to answer any of your questions – simply fill out the form here, call our customer service team Monday through Friday from 9am to 5pm at (443)-353-4061.
Money Map Press
1125 N Charles Street
How can we help you today?
In your Manage My Account portal, you can go to the Subscriptions tab to view all of our paid subscriptions. Current subscriptions show an Active or Lifetime status, and all other services will show an Inactive status.
You can also see all of your current subscriptions by clicking on “Subscriptions”. There will be an orange check mark next to each of your paid subscriptions
You can update your contact information in your Manage My Account portal.
From there, navigate to the My Account section to edit your information.
If you’d prefer to get some help from our Customer Support Team, you can also email us using the Customer Service Form or call us at (443)-353-4061. Our Customer Support representatives are available Monday through Friday from 8am-5pm EST.
The name of your newsletter will be listed on the top left of the envelope with the address of 1125 N Charles St. Baltimore, MD 21201.
We send all of our recommendations via email and only send out hard copy mailings for the following Newsletters: Money Map Report, and Nova x Report.
Since this information is time sensitive, we want our subscribers to be able to access these immediately. If you aren’t receiving your mailed Monthly Issues from Money Map Report or Nova X Report, you can always find digital versions on your subscription’s Dashboard (also linked above).
A: Username: You can update your username by visiting the Customer Self-Service portal. Your username must be a valid Email address.
If you are logged out and need to change your password, then you can go to this link to change your password. You can also reach this page by clicking “Forgot Password” under where you enter your login information.
If you are logged in, you can change your password by visiting the Customer Self-Service portal.
If you are still having trouble changing your password, then please contact our customer service team.
A: If you forgot your password, then you can go to this link to change your password. You can also reach this page by clicking “Forgot Password” under where you enter your login information.
From there, enter the email address associated with your account. You will then choose between two options: EMAIL ME and Send Secure Login Link.
EMAIL ME: You’ll receive an email to the address provided titled “Forgot Password”. It will contain a link to reset your password.
*If “Error occurred” appears in red when choosing your new password, that means our system does not recognize an account with the email address provided. If you need further assistance, please contact our customer service team.
SEND SECURE LOGIN LINK: You’ll receive an email titled “Forgot Password” shortly. It will contain a link that automatically logs you into your account. This link expires after 24 hours and does not reset your password.
*If you’re prompted to login again after following the link, that means our system does not recognize an account with the email address provided.
In My Account, you can go to the Subscriptions tab to view all of our paid subscriptions. Current subscriptions show an Active status.
Another way to review active publication is by going to the Subscriptions tab in the main navigation on www.moneymappress.com. Active subscriptions show an orange check-mark next to the publication name.
If you want to cancel one of your paid subscriptions, then you will need to contact us.
In the Customer Self-Service Portal, you can go to the Subscriptions section to view all of your paid subscriptions, including when the current term expires.
You can also renew current subscriptions and subscribe to new services in this section.