At Money Map Press, we value getting your questions about the service answered in a timely manner.
Feel free to search or browse for an answer to our most popular questions. Our customer service team is also available to answer any of your questions – simply fill out the form here, call our customer service team Monday through Friday from 9am to 5pm at 1-888-384-8339.
Money Map Press
1125 N Charles Street
Baltimore, MD
21201 USA
How can we help you today?
Account Settings
You also have the option to request changes to your Contact information by contacting a member of our Customer Support team using the Customer Service Form or by calling 888-384-8339. They are available Monday through Friday from 9am-5pm EST.
2
2
In your Manage My Account portal, you can go to the Subscriptions tab to view all of our paid subscriptions. Current subscriptions show an Active or Lifetime status, and all other services will show an Inactive status.
You can also see all of your current subscriptions by clicking on “Subscriptions”. There will be an orange check mark next to each of your paid subscriptions
2
2
You can update your contact information in your Manage My Account portal.
From there, navigate to the My Account section to edit your information.
If you’d prefer to get some help from our Customer Support Team, you can also email us using the Customer Service Form or call us at-888-384-8339. Our Customer Support representatives are available Monday through Friday from 8am-5pm EST.
2
2
The name of your newsletter will be listed on the top left of the envelope with the address of 1125 N Charles St. Baltimore, MD 21201.
We send all of our recommendations via email and only send out hard copy mailings for the following Newsletters: Money Map Report, and Nova x Report.
Money Map Report Monthly Issues
Since this information is time sensitive, we want our subscribers to be able to access these immediately. If you aren’t receiving your mailed Monthly Issues from Money Map Report or Nova X Report, you can always find digital versions on your subscription’s Dashboard (also linked above).
2
2
To ensure that you’re aware of all available and receive the best deal possible, we encourage you to give us a call or submit a request via the Customer Support Form.
If you are interested in upgrading any of the following Trading Services, Elite Services, or bundled memberships, please call our VIP Services Team. They can be reached by phone at 855-509-6600 and are available Monday-Friday 8am-5pm EST..
Trading Services:
Bio-Technology Profit Alliance
Money Calendar Pro
Nexus-9 Network
Operation Surge Strike
Elite Services:
Extreme Profit Hunters
Gunslingers Trading Alliance
Hyperdrive Portfolio
Microcurrency Trader
Night Trader
Penny Nation
Profit Revolution
Rocket Wealth Initiative
Warlock’s World
Weekly Cash Clock
World’s Biggest Trade
Memberships:
Black Diamond
Passport Club
Rapid-Fire Profits Alliance
Tom Gentile’s Trading Circle
Newsletters:
If you are interested in upgrading any of the following Newsletters, please call our Customer Support Team. They can be reached by phone at 888-384-8339 and are available Monday-Friday 8am-5pm EST.
Passport Fellowship: This is a Lifetime subscription to all current and future newsletters that we offer.
Alternative Wealth Network
Fast Fortune Club
Nova-X Report
Money Map Report
2
2
A: Username: You can update your username by visiting the Customer Self-Service portal. Your username must be a valid Email address.
Password:
If you are logged out and need to change your password, then you can go to this link to change your password. You can also reach this page by clicking “Forgot Password” under where you enter your login information.
If you are logged in, you can change your password by visiting the Customer Self-Service portal.
If you are still having trouble changing your password, then please contact our customer service team.
2
2
The Customer Self-Service Portal is a tool that allows you to change your:
- Basic account information
- Passwords
- Subscription settings
- And more.
It also helps you keep track of the expiration dates for your paid subscriptions.
2
2
Go to the Customer Self Service Portal under the “My Account” section. Here you can change your name, phone number, and address. To go there now, click here.
2
3
Go to the Customer Self Service Portal under the “My Account” section. Here you can change your name, phone number, and address. To go there now, click here.
2
6
A: If you forgot your password, then you can go to this link to change your password. You can also reach this page by clicking “Forgot Password” under where you enter your login information.
From there, enter the email address associated with your account. You will then choose between two options: EMAIL ME and Send Secure Login Link.
EMAIL ME: You’ll receive an email to the address provided titled “Forgot Password”. It will contain a link to reset your password.
*If “Error occurred” appears in red when choosing your new password, that means our system does not recognize an account with the email address provided. If you need further assistance, please contact our customer service team.
SEND SECURE LOGIN LINK: You’ll receive an email titled “Forgot Password” shortly. It will contain a link that automatically logs you into your account. This link expires after 24 hours and does not reset your password.
*If you’re prompted to login again after following the link, that means our system does not recognize an account with the email address provided.
2
2
In My Account, you can go to the Subscriptions tab to view all of our paid subscriptions. Current subscriptions show an Active status.
Another way to review active publication is by going to the Subscriptions tab in the main navigation on www.moneymappress.com. Active subscriptions show an orange check-mark next to the publication name.
If you want to cancel one of your paid subscriptions, then you will need to contact us.
2
2
In the Customer Self-Service Portal, you can go to the Subscriptions section to view all of your paid subscriptions, including when the current term expires.
You can also renew current subscriptions and subscribe to new services in this section.
2
2