Support Center

At Money Map Press, we value getting your questions about the service answered in a timely manner.

Feel free to search or browse for an answer to our most popular questions. Our customer service team is also available to answer any of your questions – simply fill out the form here, call our customer service team Monday through Friday from 8am to 5pm at 1-888-384-8339.

Money Map Press
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Baltimore, MD
21201 USA

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Notifications

Why did I stop receiving text message alerts for my paid subscriptions?

If you have recently replied STOP to one of our text messages it will stop all text messages for any publications you receive text alerts for. Therefore you will need to text START to 32664 to unblock us. From there, you will begin receiving the same SMS messaging you were signed up for before opting out.

If you do not receive a confirmation text message after re-enrolling, please contact our support team using the Customer Service Form or by calling 1-888-384-8339 Monday – Friday 8am-5pm EST. By texting START to 32664, you are expressly consenting to be texted about investing news, trade alerts and marketing communications from Money Map Press at the phone number you texted from, even if the phone number is on a corporate, state or national do not call list. You also consent and unconditionally agree to our Privacy Policy and Terms of Use, including the arbitration provision and class action waiver contained therein. Your consent is not required to make a purchase. Msgs may be sent using automated technology. Message frequency varies. Msg&data rates may apply. Text HELP for HELP and Text STOP to STOP.

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When will I receive emails from this service?

You can expect emails each and every week. Sometimes your guru will be updating you on current positions or market conditions, other times they’ll be sending you explicit instructions on when to get in and when to get out of trades. Actionable emails will start with the phrase “action to take.”

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How do I manage my free subscriptions?

It is easy to subscribe and unsubscribe from our free subscription services.

In the Money Map Press My Account area, you can view your free eLetter subscription status.

Use the “Turn On” and “Turn Off” toggles to add and remove free e-letters from your account.

You will be prompted to once you make a selection to confirm the change.

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How do I subscribe to text alerts?

If you would like to receive a text message when an editor puts out a new alert, you can find the option to Subscribe to Text Alerts in the More tab of the Dashboard. To learn more about the Dashboard, click here. Please be aware that the Nova-X Report and Money Map Report do not support text alerts at this time. You may also click the name of a service below to go to the text alerts page now.

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I thought I subscribed to text alerts but I’m not receiving them. What do I do?

Your phone number may be blocked from being added to our text alert lists. To unblock your phone number, please text the word START to 32664, follow the prompts, then try subscribing to text alerts for your services again. You can also reach out to your cell phone provider for further assistance.

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How do I subscribe or unsubscribe from email and text alerts?

Subscribe to Texts:

Navigate to the Dashboard of the subscription that you would like to receive text alerts from. Hover over the ‘More’ folder icon and click on “Subscribe to Text Alerts”.

Unsubscribe from Texts:

To Unsubscribe from Text Alerts: Reply “STOP” to one of the text messages you have received. Keep in mind that this will stop all text messages for any publications you currently receive text alerts for.

If there are still services that you would like to receive text alerts for, text “START” to 32664 to unblock us. Once that is complete, you will begin receiving all alerts you were previously subscribed to.

If you would like to unsubscribe from specific text alerts, text “MANAGE” to 32664 to see a list of your subscriptions, and keywords to remove yourself from each individual list.

Unsubscribing from emails

For assistance with limiting how many emails you get, we encourage you to write a message to our support team using the Customer Service Form.

If you’d prefer to speak over the phone, you can call our Customer Support Team at 888-384-8339. We are open Monday-Friday 8am-5pm EST

Our team will be able to limit the emails you are receiving while still ensuring that you continue receiving emails from your paid services.

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I am not receiving email/mail from you. What do I do?

Most often, if you are not receiving emails, it means that your email service provider thinks they’re Spam. We recommend checking your spam folder for the missing email and marking it as “Report not Spam”. This will return the email to your general inbox.

To prevent our emails from being blocked or sent to spam/junk in the future, be sure to “Whitelist” our email address(s). When you Whitelist our email address, you are simply adding our email address to your email address book as a contact. If you have done this and are still not receiving emails, please reach out to our Customer Support Team at 888-384-8339. We are open Monday-Friday 8am-5pm EST

Newsletters:

Alternative Wealth Network: AlternativeWealthNetwork@moneymappress.com

Fast Fortune Club: FastFortuneClub@moneymappress.com

Money Map Report: MoneyMapReport@moneymappress.com

Nova-X Report: NovaXReport@moneymappress.com

Private Briefing: PrivateBriefing@moneymappress.com

Project 303: Project303@moneymappress.com

Trading Services:

Bio-Technology Profit Alliance: BiotechnologyProfitAlliance@moneymappress.com

Money Calendar Pro: MoneyCalendarPro@moneymappress.com

Nexus-9 Network: Nexus9Network@moneymappress.com

Operation Surge Strike: OperationSurgeStrike@moneymappress.com