If you wish to cancel your automatic renewal on a publication you can do so by completing the Customer Service Form or by contacting customer service over the phone. For certain publications we also offer the ability to cancel automatic renewal via the My Account portal.
If the subscription that you are looking to cancel cost more than $500 you will need to call and speak with a member of our customer support team at 888-384-8339. They are available Monday through Friday from 8am-5pm EST.
If you cancel your subscription, you will lose access to the website and will no longer receive updates on your recommendations.
You also have the option to turn off the automatic renewal feature so that you can continue with your service until it expires. If you would like to turn off the auto-renewal feature, we encourage you to fill out the Customer Service Form